Systems Verification

1. Management of Centre

Policies and procedures must be documented and endorsed by senior management.Quality assurance sites must be clearly documented and disseminated.

1.1 Policies and procedures must be documented and reviewed to ensure full compliance with SQA quality criteria.

Little or no evidence

Insufficient evidence

Sufficient evidence

Not applicable

1.2 Policies and procedures must be endorsed by senior management and disseminated to all relevant staff.

Little or no evidence

Insufficient evidence

Sufficient evidence

Not applicable

1.3 SQA must be notified of any changes that may affect the centre’s ability to meet the quality assurance criteria.

Little or no evidence

Insufficient evidence

Sufficient evidence

Not applicable

1.4 The roles and responsibilities of those involved in the administration, management, assessment and quality assurance of SQA qualifications across all sites must be clearly documented and disseminated.

Little or no evidence

Insufficient evidence

Sufficient evidence

Not applicable

1.5 Suspected candidate or staff malpractice must be investigated and acted upon, in line with SQA requirements.

Little or no evidence

Insufficient evidence

Sufficient evidence

Not applicable

1.6 No-one with a personal interest in the outcome of an assessment is to be involved in the assessment process. This includes assessors, internal verifiers and invigilators.

Little or no evidence

Insufficient evidence

Sufficient evidence

Not applicable

1.7 There must be an effective process for communicating with staff, candidates and SQA.

Little or no evidence

Insufficient evidence

Sufficient evidence

Not applicable

1.8 Feedback from candidates and staff must be sought and used to inform centre improvement plans.

Little or no evidence

Insufficient evidence

Sufficient evidence

Not applicable

1.9 The centre must comply with requests for access to records, information, candidates, staff and premises for the purpose of external quality assurance activities.

Little or no evidence

Insufficient evidence

Sufficient evidence

Not applicable

1.10 Outcomes of external quality assurance must be disseminated to appropriate staff and any action points addressed within agreed timescales.

Little or no evidence

Insufficient evidence

Sufficient evidence

Not applicable

2. Resources

The centre procedures for managing resources must be documented, implemented and monitored to meet SQA requirements.

2.1 Assessors and internal verifiers must be competent to assess and internally verify, in line with the requirements of the qualification.

Little or no evidence

Insufficient evidence

Sufficient evidence

Not applicable

2.2 Assessors and internal verifiers must be given induction training on SQA qualifications and requirements.

Little or no evidence

Insufficient evidence

Sufficient evidence

Not applicable

2.3 There must be a documented system for initial and ongoing reviews of assessment environments; equipment; and reference, learning and assessment materials.

Little or no evidence

Insufficient evidence

Sufficient evidence

Not applicable

2.5 All sites where candidates undertake assessments for SQA qualifications must be safe and appropriately resourced, and must provide access for candidates, staff and SQA personnel.

Little or no evidence

Insufficient evidence

Sufficient evidence

Not applicable

3. Candidate Support

Candidate induction policies and procedures must be followe and any candidate complaints must be handled in line with a documented complaints procedure.

3.1 Candidate induction must include information about the SQA qualification and SQA requirements.

Little or no evidence

Insufficient evidence

Sufficient evidence

Not applicable

3.4 Policies and procedures must give SQA candidates equal opportunities for assessment.

Little or no evidence

Insufficient evidence

Sufficient evidence

Not applicable

3.5 Individual candidates' requirements for assessment arrangement must be discussed, identified, implemented and recorded.

Little or no evidence

Insufficient evidence

Sufficient evidence

Not applicable

3.6 Candidate complaints must be handled in line with a documented complaints procedure which meets SQA requirements.

Little or no evidence

Insufficient evidence

Sufficient evidence

Not applicable

4. Internal Assessment and Verification

The centre's internal assessment and verification procedures must be documented, implemented and monitored to meet SQA requirements.

4.1 Internal assessment and verification procedures must be documented, monitored and reviewed to meet SQA requirements.

Little or no evidence

Insufficient evidence

Sufficient evidence

Not applicable

4.5 Assessment materials and candidate evidence (including examination question papers, scripts and electronically-stored evidence) must be stored and transported securely.

Little or no evidence

Insufficient evidence

Sufficient evidence

Not applicable

4.7 Candidate evidence must be retained in line with SQA requirements.

Little or no evidence

Insufficient evidence

Sufficient evidence

Not applicable

4.8 Internal assessment appeals must be handled in line with a documented procedure which meets SQA requirements.

Little or no evidence

Insufficient evidence

Sufficient evidence

Not applicable

5. External Assessment

The centre’s external assessment procedures must be documented, implemented and monitored to meet qualification and SQA requirements.

5.1 Assessment evidence must be the candidate's own work, generated under SQA's required conditions.

Little or no evidence

Insufficient evidence

Sufficient evidence

Not applicable

5.2 Assessment materials and candidate evidence, (including examination question papers, scripts and electronically-stored evidence) must be securely stored and transported.

Little or no evidence

Insufficient evidence

Sufficient evidence

Not applicable

5.3 The centre must submit, where appropriate, within published timelines, Results Services requests.

Little or no evidence

Insufficient evidence

Sufficient evidence

Not applicable

6. Records/Data Management

The centre procedures for supplying complete, current and accurate information to SQA for the purposes of registration, entries and certification must be documented, implemented and monitored to meet SQA requirements.

6.1 Candidates’ personal data submitted by centres to SQA must accurately reflect the current status of the candidate.

Little or no evidence

Insufficient evidence

Sufficient evidence

Not applicable

6.2 Data on candidate entries submitted by centres to SQA must accurately reflect the current status of the candidate and the qualification.

Little or no evidence

Insufficient evidence

Sufficient evidence

Not applicable

6.3 Data on candidate results submitted by centres to SQA must accurately reflect the current status of the candidate and the qualification.

Little or no evidence

Insufficient evidence

Sufficient evidence

Not applicable

6.4 There must be an effective and documented system for the accurate recording, storage and retention of assessment records, internal verification records and candidate records of achievement in line with SQA requirements.

Little or no evidence

Insufficient evidence

Sufficient evidence

Not applicable

Result

A rating for all criteria must be entered before a result can be produced.

The following criteria has been missed:

Systems Verification

One-time password

Install app

Install app

1. Management of Centre

2. Resources

3. Candidate Support

4. Internal Assessment and Verification

5. External Assessment

6. Records/Data Management

Result

Result

1. Management of Centre

2. Resources

3. Candidate Support

4. Internal Assessment and Verification

5. External Assessment

6. Records/Data Management